- Cancellation/Alteration: Not allowed, but you can request changes within 24 hours.

  - Redemption Voucher: Provided in approved cases.

Refunds:

  - No refund on customized items.

  - Refund for lost packages: Processed if confirmed by the courier partner.

  - Refund Time: Varies; contact design@studioramaonline.com for delays.

Product Exchange:

  - Wrong Product: Exchange within 5 days.

  - Return Deadline: Within 10 days of delivery.

  - Item Condition: Unused and undamaged.

Shipping Charges:

  - Customer's responsibility for returns/exchanges.

  - Redemption Voucher: Provided against shipping charges.

Important Notes:

  - Responsibility: Customer until parcels reach us.

  - Color Variations: Colors may slightly differ.

  - Fabric Impact: Fabric type affects color appearance.

Return/Exchange Address:

 STUDIO RAMA RETAIL, 101, Aditya Residency, Sriniketan Colony, Road No 3, Banjara Hills, Hyderabad, Telangana, IN 500034.